Cookies policy
1. Introduction
This Cookie Policy explains how SmileLink uses cookies and similar technologies when you visit or use our website and platform. It describes what these technologies are, why we use them, and how you can control their use.
SmileLink uses cookies to ensure the proper functioning of the platform, to enhance user experience, to understand how the platform is used, and to support security and performance. This Cookie Policy should be read together with our Privacy Policy, which explains how we process personal data more generally.
By continuing to use SmileLink, you consent to the use of cookies as described in this Cookie Policy, subject to your preferences and applicable law.
2. What Are Cookies and Similar Technologies
Cookies are small text files that are placed on your device when you visit a website. They allow a website to recognize your device, remember your preferences, and improve functionality. Cookies may be set by SmileLink directly or by third parties whose services are integrated into the platform.
In addition to cookies, SmileLink may use similar technologies such as pixels, tags, scripts, and local storage. For simplicity, this policy refers to all such technologies collectively as “cookies.”
3. Types of Cookies We Use
SmileLink uses several categories of cookies, depending on their purpose.
Strictly necessary cookies are essential for the operation of the platform. They enable core functionality such as page navigation, secure access to protected areas, session management, and protection against fraudulent or malicious activity. Without these cookies, the Service cannot function properly.
Functional cookies allow the platform to remember choices you make, such as language preferences, region, or form inputs. These cookies improve usability and personalization but are not strictly required for basic operation.
Analytics and performance cookies help us understand how users interact with the platform. They provide information about page visits, usage patterns, error reports, and performance metrics. Where possible, analytics data collected through cookies is aggregated or pseudonymized and is not used to directly identify individual users. This information helps SmileLink improve platform stability, usability, and content quality. Analytics cookies are used only where permitted by law and subject to your consent where required.
Marketing and advertising cookies, where used, help measure the effectiveness of campaigns and understand how users arrive at the platform. SmileLink does not use cookies for cross-context behavioral advertising and does not sell personal data. Any marketing cookies are used in a limited and privacy-respecting manner and only with appropriate consent where required.
4. Third-Party Cookies
Some cookies on the SmileLink platform may be set by third-party service providers that support our operations. These may include providers of analytics services, hosting infrastructure, security services, or embedded content.
Third-party cookies are governed by the privacy and cookie policies of the respective third parties. SmileLink does not control these cookies directly but selects third-party providers carefully and requires them, through contractual arrangements, to comply with applicable data protection laws.
5. Legal Basis for Using Cookies
Where required by applicable law, SmileLink uses cookies based on your consent. You may provide or withdraw consent through cookie banners, preference tools, or browser settings.
Strictly necessary cookies are used based on SmileLink’s legitimate interest in providing a secure and functional platform and do not require consent under applicable laws.
For users in the European Economic Area, the United Kingdom, and similar jurisdictions, SmileLink complies with the GDPR and ePrivacy rules regarding cookie consent. For users in California and other regions, SmileLink complies with applicable consumer privacy laws.
6. How Long Cookies Are Stored
Cookies may be session-based or persistent. Session cookies are deleted when you close your browser. Persistent cookies remain on your device for a defined period or until you delete them, depending on their purpose.
SmileLink retains cookies only for as long as necessary to fulfill their intended purpose, in accordance with applicable legal requirements and internal retention policies.
7. Managing and Controlling Cookies
You have the right to control how cookies are used on your device. You can manage your preferences through the cookie consent tools provided on the SmileLink platform, where available.
You can also configure your browser settings to block or delete cookies. Please note that disabling certain cookies, especially strictly necessary cookies, may affect the functionality and performance of the platform and may limit your ability to use certain features.
Instructions for managing cookies are typically available in your browser’s help section.
8. Cookies and Personal Data
Some cookies may collect or process information that qualifies as personal data under applicable laws. Where this occurs, SmileLink processes such data in accordance with its Privacy Policy and applicable data protection regulations.
SmileLink does not use cookies to collect sensitive health data. Any personal data collected through cookies is used for limited, legitimate purposes such as security, performance improvement, analytics, and lawful platform operation.
9. Updates to This Cookie Policy
SmileLink may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or platform practices. Updated versions will be posted on the platform with a revised effective date.
Continued use of the platform after the publication of updates constitutes acknowledgment of the updated Cookie Policy, subject to your consent preferences where applicable.
10. Contact Information
If you have questions about this Cookie Policy or how SmileLink uses cookies, you may contact us at:
SmileLink
Email: [email protected]