The short answer
Contact the clinic that treated you, fastest on WhatsApp, with a photo or X-ray. The dentist assesses what's needed. With us, we pay for repairs under warranty; travel and accommodation, if you need to come back, are paid by you. The warranty applies as long as you attend the check-ups your dentist recommends. Worth knowing: a dentist at home isn't obliged to correct work done abroad, except in an emergency.
By Spasoje Stefanović, SmileLink · Medically reviewed by Dr Ninoslav Konatar, implantologist and prosthodontist · Updated: 24 October 2026
Contact the clinic that treated you and send a photo or X-ray. Don't wait for your next trip: the sooner the problem is looked at, the simpler the fix.
With us, we pay for repairs under warranty. Travel and accommodation, if you need to come to the clinic, are paid by the patient. Before any treatment abroad, ask the clinic exactly this, and get the answer in writing.
| What | Who pays with us |
|---|---|
| Repair under warranty (work and materials) | we do |
| Travel and accommodation, if you need to come | the patient |
| Emergency care at home (severe pain, swelling) | according to your insurance |
| Problem outside the warranty (e.g. without recommended check-ups) | the patient, at the price in the plan |
With us you get a lifetime warranty on implants and 5 years on crowns and bridges, in writing. The condition is that you attend the check-ups your dentist recommends.
Check-ups aren't a formality. In a systematic review of All-on-4, most implant failures, 74%, happened in the first 12 months.[1] That's why the first check-ups matter most: it's when a small problem is easiest to fix. You can easily combine them with your visits home.
Mild pain and swelling in the first days are normal. It's urgent if swelling spreads, if you have a fever or pus, or if an implant moves.
| Problem | How urgent | What to do |
|---|---|---|
| Mild pain and swelling in the first days | normal | follow the instructions, get in touch if it doesn't settle |
| Crown is loose or has fallen out | not urgent | keep the crown, message us on WhatsApp |
| Chipped crown or bridge | usually not urgent | photo + message to the clinic |
| Gum around the implant bleeds or is red | get in touch soon | message the clinic, check-up |
| Severe swelling, fever, pus | urgent | see a doctor or dentist locally right away, then let us know |
| Implant moves | urgent | contact the clinic immediately |
This is general information and doesn't replace an examination. We cover implant warning signs in detail in Is your dental implant failing? 7 warning signs.
They don't have to, except in an emergency. You'll get emergency care at home, for example for severe pain or swelling, but repairs and the warranty are the responsibility of the clinic that did the work.
The German Federal Dental Association states that a dentist in Germany isn't obliged to correct dental work done abroad, except in acute emergencies.[2] AOK also warns that the German two-year warranty may not apply to work done abroad.[3] Many dentists still help, especially if they know which implant was placed. That's why documentation matters so much.
An implant passport is a document with the details of the implant you received: brand, model and size. With it, any dentist knows which system they're working with and which parts to order.
With us you get an implant passport on request. Ask for it after placement and keep it with your health records.
Disputes about treatment are governed by the law of the country where you were treated. A written agreement before treatment is therefore the best protection.
The German Federal Dental Association points this out too.[2] Germany's consumer advice centre recommends agreeing a full written cost estimate and clear rules for corrections before treatment starts.[4] A clear plan, price and warranty terms on paper protect both you and the clinic.
With us the implant has a lifetime warranty, so we pay for the repair. Travel and accommodation, if you need to come, are paid by you.
Fastest on WhatsApp. Send a photo or X-ray and describe what happened.
No. For small problems we look for the simplest solution, so you don't travel unnecessarily. A trip is only needed when the dentist decides it's necessary.
Attending the check-ups your dentist recommends. The warranty is lifetime on implants and 5 years on crowns and bridges.
Yes, on request you get an implant passport with the brand and model.
Questions about the warranty or check-ups?
Message us before treatment. You'll get the plan, price and warranty terms in writing before you decide anything.
💬 Message us on WhatsAppor email [email protected]
What's normal after you return is covered in You got a dental implant in Serbia — what to expect when you get back home, and whether treatment abroad is worth it in Is it worth traveling for dental treatment?
All-on-4 €4,000, All-on-6 €5,000 per jaw, with temporary and final bridge. What's included, what costs extra, two trips and how it compares with Germany.
An implant for €500 instead of €1,500–2,000, All-on-4 for €4,000 instead of €12,000–18,000. Why the difference is so big, what you get — and how your teeth are made in our lab.
He was afraid of the dentist — within an hour and a half the implants were in, and on day two he had provisional teeth. His story, in his own words.
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